By default, you can log in to your billing account from within your cPanel account (by clicking on any item in the Billing & Support…
Category: Quick guides
Billing – How to enable multi-factor authentication
Multi-factor authentication adds an extra layer of protection to your billing account. With multi-factor authentication you log in as normal with your email address and…
Billing – How to make your billing account more secure
Your billing account stores sensitive personal data and is used to manage services you want to keep under your control. It is therefore important to…
Billing – How to view and download invoices
You can view all invoices from us via your billing account:
Billing – How to buy a hosting plan
There are two different ways to buy a new hosting plan. The first is to find the hosting package you are interested in on our…
Billing – How to add funds to your account
One of our payment options is to add funds to your billing account. By adding funds your account will be in credit, and any new…
Billing – How to add or remove a debit or credit card
You can add a debit or credit card to your billing account if you want invoices to be paid automatically. To do so, log into…
Billing – What are your payment options?
You can pay invoices using a debit/credit card or via Paypal. We can accept BACS payments as well. However, if you make a payment via…
Billing – How can I add another person to my billing account
We mostly provide technical support via email, using the email address we have on file for you. Often, customers prefer us to communicate directly with…
Billing – How can I add a second email address?
We recommend adding a second email address to your billing account. The reason is that we mostly provide technical and billing support via email. If,…