31 January 2024

By default, you can log in to your billing account from within your cPanel account (by clicking on any item in the Billing & Support section). This is convenient but it also makes your billing account less secure. For instance, if you give your web developer access to your cPanel account then they would also have access to your billing account. Similarly, if an attacker gains access to your cPanel account then they will have access to your billing account too.

You can disable the setting as follows:

  • Log into your billing account at billing.catalyst2.com.
  • Click on your username (top-right corner).
  • Select Account Security from the drop-down menu.

Alternatively, you can go straight to billing.catalyst2.com/clientarea.php?action=security.

To change the setting, simply set Single Sign-On to Off.

An image of the page that lets you enable or disable single sign-ons. The only interactive element on the page is an on/off toggle.
The Single Sign-On setting lets you access your billing account via your cPanel account.