The foundations of our service, from people to our network, we have focused on providing a superior platform and service.
Any service starts with the people behind it. With 2 offices in the UK and familiar names responding to your queries. You can be sure we are always available for you.
Easy and fast escalations if you need it. You will speak to knowledgeable individuals about your service.
A product is nothing without a solid base to build upon. Our network is the technological foundation of our business and has been built to ensure your website / emails / applications are always available.
We use one of Europe’s best connected and most secure data centres – Telehouse Europe in London Docklands with a secondary network in a separate data centre in Reading. Both are Tier 3+.
These block traffic with rules to suit your needs. If you want to only allow email traffic to your server, it’s no problem.
Our continually updated systems block traffic with common attack patterns, to help protect against increasingly sophisticated attacks on your sites.
With 24/7 manned security, perimeter patrols, CCTV and a key card access system, you can be certain your service is physically secure.
We are ISO27001 accredited. We take all aspects of cyber security seriously, please contact us today for more information.
Offsite daily backups – daily R1Soft CDP backups ensure we have a reliable copy of your data should the need arise
Virtual server backups – provide image level backups that can be restored to any VMware host.
Our hosting and network infrastructure has been built from the ground up with reliability as the core element. We have a proven availability record since September 2006. External monitoring every one minute shows 99.97% availability.
Every core element of our network is replicated.
Each rack has at least two separate connections, and is run by diverse routes, back to our core network.
Thanks to our network design, any service can be easily upgraded and adapted to suit your specific requirements quickly and with no hassle.
Need more IP addresses? With our RIPE LIR status, we can apply directly on your behalf. Being fully IPv6 ready means we can provide the next generation of connectivity today.