We automatically block IP addresses that behave suspiciously on our cPanel servers. For instance, we block an IP address if there are a large number…
Category: Help!
My website and/or email are timing out!
A time-out error usually happens because a server’s firewall has blocked your IP address. It is also possible that there is an issue with the…
My website is showing a blank page or internal server error!
When your website shows a blank page the web server encountered an issue that prevented it from displaying the page. This is a so-called internal…
My website is showing a redirection error!
A “too many redirects” error happens when website traffic is redirected in such a way that a page can never be displayed. This error is…
Browsers say my website is not secure!
Most web browsers mark websites that don’t have an SSL certificate as “not secure”. The warning doesn’t mean that the website itself is dodgy. Rather,…
My email has stopped working!
Most email issues happen when an email account is added to an email client. It might be that you entered a setting incorrectly, or that…
Emails I send are delivered to the spam folder or bounce!
As you no doubt know all too well, spam is a hugely annoying issue. The majority of emails are spam, and various solutions have been…
My account has run out of disk space!
Every hosting plan has a finite amount of disk space. On top of that, individual email or FTP accounts may also have quotas. When a…
My website has been hacked!
Attacks on websites happen all the time. It is easy for criminals to look for vulnerabilities in your website’s code and to try to gain…
My email has been hacked!
When your email account is compromised the attacker typically starts sending thousands of spam and/or phishing emails. You will quickly notice there is an issue,…