At catalyst2, we’re proud to put our customers and clients at the forefront of everything that we do. Our customer service levels are always a key consideration, regardless of the service we’re providing. As a result of our efforts, we’re proud to announce that we’ve been shortlisted for two awards at the 23rd Annual ISPA Awards!

A little ISPA background

The ISPA (Internet Services Providers’ Association) Awards are one of the most prestigious and well-established awards for the British ISP industry. The awards are intended to recognise excellence in all fields of Internet Service Provision and associated services. This year has seen the Best Ultrafast ISP category added, due to the increasing change in the marketplace and the larger number of providers offering faster broadband packages. Another new award is the Social Impact Award, designed to recognise companies helping to bridge the divide across the digital space.

The awards we’re shortlisted for

Within the many different award categories, catalyst2 is proud to be shortlisted candidates for both the Best Customer Service award and the Best Hosted Service award. This is as a result of our tireless dedication to providing the best possible service for our clients. We understand implicitly just how important the services we provide are to the seamless day to day operation of our clients’ businesses and lives. As a result, we consistently go the extra mile to ensure that our hosted services are a cut above the rest. This award nomination serves to prove our dedication.

Customer services are at the heart of everything we do at catalyst2, and we’re proud to ensure our clients are always confident in our ability to resolve a situation helpfully and efficiently. We tailor our customer services packages to the needs of our clients to ensure we’re able to give them the help they need, whenever they need it. We know that sometimes unexpected things happen, but we’re always here to help rectify any issues that arise.

When the winners are announced

The awards will be announced at a prestigious gala award ceremony in London’s city centre on November 4th, 2021. It’s an honour for catalyst2 to be nominated alongside some of the best and most brilliant companies the UK ISP industry has to offer. Whatever the outcome, we’re committed to still providing the same excellent levels of customer service and dependable hosting packages to our many clients, both old and new.

To learn more about our services, or to discuss your requirements, contact catalyst2 today.