cPanel’s Email Accounts page lists all email addresses on your account. From here, you can create new email addresses and manage existing mailboxes.
The page always lists at least one item: the default mailbox. This is a system account rather than a “proper” email addresses. If you only see the default mailbox then you want to create a new new email address. You can do so by clicking the blue Create button.
The page also shows you how much space each mailbox is using. In the above example the default mailbox is empty (its size is 0 bytes) and firstname.lastname@example.org is very small (81.7 kilobytes). If you are low on free space then you can quickly check what the largest email accounts are, and you can then get a more detailed overview via the Email Disk Usage page.
Also note that there are three action buttons for each mailbox:
This article focusses on the Manage option. The main option here is changing the email password.
To do so, simply enter or generate a new password in the Security section and click the Update Email Settings button at the bottom of the page.
Here, we used the Generate option to create a random password. You can change the length of the password and exclude numbers or symbol (which is not recommended).
cPanel measures how strong the new password is. Weak passwords such as qwerty123 and Angel1 are rejected. This is for a good reason – it prevents that attackers can easily compromise your email account.
If your mailbox is (nearly) full then you can increase the amount of storage space. By default, email addresses have a quota of 1GB (1,024MB). If you got enough free space on the hosting package then it is fine to increase the quota.
You can also set the quota to “unlimited”. The main thing to bear in mind is that this option doesn’t give you an unlimited amount of space for your emails. That is because you can’t exceed the disk space quota of the hosting package. If your hosting package goes over its quota then your email stops working.
There are three options for restricting email accounts:
Plus addressing is a quick and easy way to use email aliases. For instance, if you own the address email@example.com then you can use an address like firstname.lastname@example.org for all your email correspondence with us. This feature is supported out of the box.
By default, the mail server will automatically create a new folder when you use plus addressing. So, all email@example.com are stored in a separate folder. You can disable this by selecting Do Not Automatically Create Folders.
And finally, the Delete Email Account purges the mailbox. Obviously, all emails stored on the server will be deleted. If there are any emails you want to keep, please make sure to archive them via your preferred email client.