2 January 2024

By default we provide support via email, but if you want you can view both current and old support tickets via our support portal.

A screenshot of our support portal. You can create a ticket via the Ticket button, and if you prefer you can log in (or register an account), so that you can view your tickets via the website.
Our support portal. You can click ‘Tickets’ to open a new support ticket, or you can login or register to view any current or old tickets.

To view tickets via the support portal you need to create an account. To do so, simply click the Register link. After the account has been set up you can view any current and historic tickets linked to your registered email address. For instance, here you can see that I have two tickets, one of which is from 2022.

When you have an account you can view both current and old support tickets. The image shows two tickets; one closed ticket from 2022 and another ticket that is active.
Once you are logged in you can view all tickets linked to your email address.

Forgot your password?

If you need to reset your password, click the Login button and then the Forgot your password? link.