2 January 2024

You can open a support ticket by sending us an email:

DepartmentEmail address
Billingbilling@catalyst2.com
Salessales@catalyst2.com
Supportsupport@catalyst2.com

Opening a ticket via our website

Alternatively, you can open a support ticket via our website. If you want you can also create an account so that you can view all your tickets via our website.

A screenshot of the form you get when you open a support ticket via our website. It features all the fields you expect (name, email address, subject etc.).
You can simply open a ticket by sending us an email, but if you prefer you can also do so via our website.

For anything that doesn’t require a support ticket you can also use our online chat (which shows in the bottom-right of this page when available) or phone us on 0800 107 7979. If you are phoning from outside the UK you can instead phone +44 (0)131 516 4975.