The catalyst 2 Services Ltd (“catalyst2” or “Company” or “we”) affiliate program (the “Affiliate Program”) is designed to help you generate income in exchange for referring new hosting clients to catalyst2. These Affiliate Program Terms (the “Affiliate Agreement”) are a contract between catalyst2 and you (the “Affiliate” or “you”), and it governs the terms and conditions of your participation in the Affiliate Program.
By registering as an affiliate you are agreeing to the enclosed Terms and Coniditions. If you do not agree, please contact us to close your affiliate account with catalyst2.
As an affiliate, you may accrue a referral fee for each purchase of a hosting account that you refer to catalyst2 that meets the definition of a “Qualified Purchase” and the requirements set forth herein. A “Qualified Purchase” is the purchase of catalyst2’s hosting services by a new and unique customer who: (i) clicks on an affiliate tracking link, (ii) completes the signup process within ninety (90) days of clicking on the affiliate tracking link, (iii) maintains an active account with catalyst2 for a minimum of ninety (90) days; and (iv) did not transfer from a catalyst2 partner or related company.
In the case of shared hosting, we will pay the referral fee ongoing. In the case of dedicated servers we will pay 10% of the fee paid to catalyst2 for the first 12 months of the agreement.
Affiliate accounts must be active at the time of the referral. No referral fee will accrue for sales that occurred before your participation in the Affiliate Program.
In order for affiliate referrals to accrue and be eligible for your first referral fee payment, you must reach a minimum threshold of GBP£50 (the “Minimum Threshold”) in referral fees within twelve (12) months of the first Qualified Purchase you refer to catalyst2.
You are solely responsible for keeping all information up to date including postal and email addresses, name and payment information. You are responsible for any tax that is payable on the money earned from the catalyst2 affiliate program.
Affiliates are solely responsible for ensuring that all payee information is accurate and up to date in the affiliate system. catalyst2 is not responsible for any lost or stolen payments.
Missing or untracked affiliate referrals must be reported during the then current referral period (either between the 1st and the 15th of the month or between the 16th and the end of the month) and will be credited to your account at our sole discretion, provided that such credit has accrued pursuant to the terms contained herein. Referrals that are not reported during the then current referral period will not be credited to your account.
Payments are made by a variety of methods and may take up to 30 days to arrive. To update your payment information, please contact the affiliate department.
In the event that catalyst2 re-issues any payment, a £20 charge will apply and be deducted from the Affiliate’s earnings.
Affiliates are responsible for making sure they are able to accept payments.
Affiliates are responsible for any and all fees, taxes, exchange rates, surcharges and other expenses incurred in order to receive their referral fees. Please check with your local banking institution or PayPal to find out if any of these apply for your account.
Because of the high frequency of credit card fraud and cancellation rates, catalyst2 reserves the right to hold referral fees for up to two (2) additional months for verification. At catalyst2’s sole discretion, we reserve the right to cancel referral fees in the event that we are unable to collect funds, the order is fraudulent, the customer cancels within the first ninety (90) days, or if we learn that the referral fee was earned improperly for any other reason.
If a referred customer initially purchases a hosting package with a term of at least one (1) year and then downgrades their hosting package to a term of less than one (1) year within one (1) year of their initial purchase, the applicable referral fees paid to the Affiliate will be reversed and deducted from future earnings.
Referred customers that issue a chargeback or are found to be fraudulent (e.g. false information, fake/stolen credit cards, selling counterfeit goods etc.), as determined in catalyst2’s sole discretion, will be reversed regardless of the amount of time that has passed since the signup occurred.
Customers using non-standard rates (rates not available through the Affiliate Program) are not eligible for affiliate referral fees, as determined at catalyst2’s sole discretion. Non-standard rates include but are not limited to: sales, promotions, email offers, prepaid accounts and discounted pricing offered for educational, government, non-profit or charity organizations.
Affiliate Restrictions and Responsibilities:
Affiliates MAY NOT offer cash back, rewards or other incentives to drive traffic/sales via their affiliate tracking links.
Affiliates MAY NOT use traffic that is generated by pay to click, pay to read, banner exchanges, click exchanges, CPV advertising, pop-up/under, SPAM, purchased traffic or similar methods.
Affiliates MAY NOT use cookie stuffing techniques that set the tracking cookie without the user actually clicking on the referral link (for example a 1×1 pixel iframe).
Affiliates MAY NOT bid on or use catalyst2’s trademark, trademark +, or misspelled keywords for the purpose of PPC on Internet search engines (Google, Yahoo, MSN, Ask etc.).
Affiliates MAY NOT use catalyst2’s trademark, trademark +, or misspelled keywords in their domain names.
Affiliates are responsible for ensuring their tracking code is working properly before sending traffic to catalyst2’s servers. Any modification to the links is the sole responsibility of the Affiliate. Referral fees may not be paid for tracking errors caused by editing, masking, redirecting or tampering with affiliate links, as determined in catalyst2’s sole discretion.
Affiliates MAY NOT use redirected pages and links to send a user to our site. For example, you may not have a PPC link on a search engine that redirects the user to our site.
Domain forwarding is prohibited — you may not purchase a domain and set it to forward directly to our site using your affiliate link.
Affiliates MAY NOT copy catalyst2’s website or any portions thereof, including, without limitation, any of catalyst2’s trademarks or other intellectual property, and display them on their own site or subdomain or use them in any way without catalyst2’s prior express written permission.
Affiliates MAY NOT engage in the advertisement of business-opportunity sites or use marketing practices that attract fraudulent or short-term customers (customers with low retention and renewal rates) which shall be determined at our sole discretion.
Treating customers fairly
We require all catalyst2 affiliates to comply fully with all applicable laws, regulations and guidelines concerning advertising and marketing. This means that all affiliate websites (e.g. directories, review/rating sites, blogs and other websites) and any email or collateral that provide an endorsement or assessment of catalyst2, must prominently disclose the fact that you may receive compensation for referring customers to catalyst2.
At our sole discretion, we reserve the right to withhold referral fees and/or terminate the affiliate relationship for your failure to comply with any of the terms and conditions outlined or with any other applicable regulations or guidelines, as determined by catalyst2 at our sole discretion.
Affiliate accounts may be deactivated at any time without warning or notice at our sole discretion. Any affiliate who violates catalyst2’s Terms of Service, including without limitation, these Affiliate Program Terms, or any applicable law is subject to having their affiliate account deactivated immediately, and any and all accrued, but not yet received, referral fees will be forfeited.
In our sole discretion, any false or misleading advertising or suspected fraudulent activity associated with your affiliate account will result in immediate deactivation.
Affiliate accounts generating a large number of fraudulent accounts, as determined in our sole discretion, will be deactivated.
All referred customers must provide their own payment method and contact information to be a Qualified Purchase.
If you would like to discontinue your participation in the Affiliate Program at any time, simply remove your affiliate links from your website and no longer promote them. For accounting purposes, our systems will retain your account and personal information.
catalyst2 may change any of the terms and conditions in this Affiliate Agreement, in whole or in part, at any time at catalyst2’s sole discretion. Unless otherwise provided, such modifications will take effect when posted on catalyst2’s website and apply to all referral fees that have not yet accrued.