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Managed Hosting

Managed hosting all about having everything about the server taken care of for you. You don’t need any server expertise because we have what you need. Day or night to keep your application running smoothly and the resources required to manage any issue.

What does managed hosting include?

  • Unlimited support requests
  • Priority handling of support queries
  • 7 day rolling backups
  • Server snapshots
  • Firewalling of your server
  • All security patches done for you
  • Friendly UK support
  • Straightforward billing
  • Dedicated technical account manager
  • Firewalling of your server
  • 24/7 Proactive monitoring of your server

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More about our Managed Hosting

Backups

Managed hosting includes different types of backups. Namely:

Server images – a complete image of the server filesystem that can be restored at any point. This is mainly used as a disaster recovery tool to ensure that your server is online as quickly as possible should any hard drive issues occur.

File by File backup – this allows for individual files to be restored at any time – this is mostly used should you accidentally overwrite a file or edit a file mistakenly.

DNS Management

We are experts in this field and we can use our skills ensure:

Any site migrations are seamless

Any subdomains are setup quickly and effectively

Any mail rearrangements you have work effectively and with maximum redundancy

Server Management

With our fully managed servers, we take on that responsibility. We do a large amount of day to day work on all our servers to ensure they are working and stable all the time. This includes:

Proactive Monitoring – we actively monitor all our servers every few minutes and will alert an on call technician should any issues arise

Patching and security updates – software vendors are constantly releasing updates. We proactively manage these updates to ensure the most reliable and secure service possible.

Managing Large amounts of Traffic

If your website / application is likely to be receiving a large amount of traffic we offer a range of services that will ensure that is will remain visible and the traffic evenly spread. These solutions include:

Proxies

Load Balancing

Custom install of software

If you require particular software or services to be installed on your dedicated server, we will be more than happy to assist in this process. We have experience in a wide range of software and would be happy to work with you on this.

Client testimonial

catalyst2 have delivered a fantastic service. With any question that I've asked them, they are always very easy to deal with and respond quickly with helpful, productive answers.

Anthony Goulden

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