At catalyst2, we take pride in our commitment to providing secure, high-quality, and reliable managed hosting. Our dedication to the highest standards of service led us to adopt internationally recognised standards from the International Organization for Standardization (ISO).
catalyst2 is now certified to ISO 27001 and ISO 9001 by a UKAS-accredited certification body, representing the highest level of independent certification in the UK for both our web hosting and managed server services. This means you can rely on us for both the quality and security of the services we provide.
ISO 27001: Information Security
ISO 27001 is the international standard for information security management systems (ISMS). An ISMS is a structured framework of policies, procedures, and controls that govern how an organisation manages and protects information.
To achieve ISO 27001 certification, catalyst2 demonstrated that our ISMS effectively safeguards all information we hold or process. This means we meet rigorous international standards for information security—covering both technical controls and physical protection.
ISO 27001 applies to every aspect of information security, including the secure storage of information, regular audits and checks, and the commitment to continually maintaining the highest standards across the organisation.
Our certification followed independent, in-depth assessment across the 2022 standard’s four key themes of information security—Organisational, People, Physical, and Technological controls—covering a total of 93 controls. Meeting these demanding requirements demonstrates our commitment to protecting customer data to the highest recognised international standard.
ISO 9001: Quality Management
The ISO 9001 standard focuses on quality management, ensuring that a company consistently delivers the best possible service to its customers. It is based on key principles, including maintaining a strong focus on customer satisfaction, continually striving to improve service, and fostering a culture of quality throughout the organisation.
The requirements for ISO 9001 certification are rigorous. To achieve certification, we had to demonstrate the strength and effectiveness of our Quality Management System (QMS), showing how it is maintained, regularly reviewed, and continuously improved. We also needed to show that all staff are fully committed to upholding high standards of quality.
By achieving ISO 9001 certification, we have proven to a third-party, independent organisation that our QMS ensures the highest standards of service. It confirms that we have robust procedures in place to continually improve and deliver the best possible hosting platform for our customers.
Our commitment to continuous improvement enables us to consistently meet customer needs and expectations while operating responsibly. At the heart of this standard is our determination to put our customers first and ensure complete satisfaction with the quality of service we provide.
What ISO Certification Means for catalyst2 Customers?
Choosing a web hosting provider can be challenging, and it’s important to know that your provider meets the highest standards of quality and information security.
Our commitment to these principles is demonstrated through our ISO 27001 and ISO 9001 certification. These certifications confirm that we have robust systems in place to identify and manage risk, ensuring that customer information is protected according to internationally recognised standards.
They also reflect our dedication to continual improvement, allowing us to consistently deliver some of the highest levels of service in the hosting industry. With catalyst2, you can have confidence that both the quality and security of our services meet rigorous, independent, third-party standards.
