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What do our current customers think?

We did our annual customer survey a little while ago and here is some of the feedback we received.

  • No matter when I contact support, there's always a reply within minutes.
  • I've used Catalyst2 for a number of years and the service has been outstanding.
  • Brilliant service at a very reasonable cost.
  • Have been a Catalyst customer for 8 years and have always been extremely impressed with the quailty of service and availabilty of support. I host several client's sites with Catalyst and your great value hosting packages are always my number one reccommendation to anyone in the market for a hosting provider whether they a a client of mine or not. All in all, an A++ service that I will continue to use again and again. Keep up the great work! 🙂
  • None better
  • Customer service & response to queries second to none.
  • Response rate to my enquiries has always been super fast.
  • Consistent good service such that I can recommend you to my clients without hesitation
  • By far the best hosting company I have ever used.
  • Unlike other hosting companies I have used I think you actually know your stuff !
  • You guys are legends :o) and we recommend you all the time.
  • Support (even for someone on the cheapest package like me) is fast, helpful and decisive.
  • The team are quick to respond, friendly and approachable. They deal wth problems quickly and enable us to carry on working as usual. Nothing is ever too much trouble.
  • Very good — I've had help whenever I needed it, and was always met with friendliness.
  • Always fast, friendly and helpful service. Your patience with me is incredible!
  • There service is great, one year they actually gave me more for my money without increasing the costs!
  • Support are extremely friendly and helpful at all times of day!
  • I think I've been with you guys for 6 years… I always tell everyone else about you.
  • I've been with cat2 for several years and haven't moved because the service has been good.
  • First class, I would recommend catalyst2 to anyone wanting hosting such a professional service
  • Great service, fast response time to any problems, brilliant price per month.
  • I've been with various hosting companies, none have been as responsive and reactive as much as Catalyst2. I was able to maintain several sites with ease utilising online tools or remote apps – wonderful.
  • Quick replies from humans on problems and assistance.
  • I've been with a number of hosting companies over the years, then found C2 and have stayed with them ever since. They offer the right products and the service / response times are excellent.
  • Best experience I've had with a hosting company. I feel like you're on my side. I'm looking forward to continuing my relationship with you as my business grows.
  • Recently moved across to Catalyst2 and the migration process was much easier then anticipated. Support staff were prompt and very helpful!
  • If it hadn't be great I would've looked for another ISP but there's no need to ;o)
  • From day one Catalyst has provided me with the very best in hosting!
  • Superb! I have now moved all my hosting accounts to Catalyst2-they can't be beaten, and their customer service is second to none.
  • Couldn't be happier with the overall experience from Catalyst2, great service all round.
  • Over the last 6 years or so I have always encouraged my customers to take a Catalyst2 account
  • In 5 years, never had an issues. top stuff.
  • I have always had a good experience with Catalyst2 and their customer support is exceptional.
  • The support is timely, the staff seem knowledgeable, we never have problems with the service itself, great stuff overall
  • Can't fault support and services are very flexible
  • Excellent support. Prompt and always with the right answers.
  • Great support service, the best I've dealt with.
  • Used Catalyst2 for years and WILL NOT go anywhere else for my services.
  • A reasonably priced but most importantly reliable service.
  • Brilliant, efficient & ultra professional service & customer service. Thank you.
  • I find that the services and functionality that Catalyst2 offers are great for the price charged. That's why I have stayed with you for a few years now and recommended you to my colleagues.
  • Does what it says on the tin. no problems.
  • Really fast responses. Very affordable price and excellent service.
  • I've been with Catalyst2 for quite a few years now and have ALWAYS been satisfied with the service. I realise that my personal hosting needs aren't that testing but I would have no hesitation in recommending Catalyst2 to others , as I have done on a number of occasions. This system just suits the way I work! Thank you.
  • Fantastic. I have never had any problems and the support is fantastic.
  • Never experienced any real problems with Catalyst2 in 5 years or so of hosting modestly-sized commercial websites and have been happy to recommend the company to others with similar requirements.
  • Can't say enough good things. I've been with Catalyst2 for several years now and have never had a problem that wasn't fixed very quickly.
  • Heres to another 10 years.

Client testimonial

I’ve hosted my web site with catalyst2 on shared hosting for nearly six years. The speed has always been excellent and the up-time fantastic, even as the site’s traffic has grown. The support staff are always quick to resolve problems, courteous and friendly. Keep up the good work!

Richard Carr

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