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At catalyst2, we take pride in our commitment to providing a secure, high quality and reliable managed hosting. Our determination to offer the highest standards of service led to us undertaking accreditation authorised by the International Organization or Standardization (ISO). catalyst2 is now fully accredited with ISO 27001 and ISO 9001, both for our web hosting and managed server functions, which means you can count on our quality and on our security.

ISO 27001: Information Security

This standard covers information security management systems (ISMS). An ISMS is simply a structure of procedures covering all aspects of a business’s management of information and in order to gain ISO 27001, catalyst2 had to show that our ISMS properly safeguards all information held by or processed by our company, to ensure that we meet the highest standards of information security, in terms of technical and physical security.

ISO 27001 covers every aspect of information security, including the correct storage of information, regular audits and checks and, the importance of continually striving to maintain the highest standards throughout all sections of a company.

In order to achieve ISO 27001 accreditation, we have undergone rigorous testing and assessment in 12 key areas of information security, including risk assessment, asset management, the maintenance of high-quality information systems, access control and physical and environmental security. Our adherence to the demanding requirements of ISO 27001 enabled us to achieve third-party accreditation under this internationally recognised standard, enabling us to guarantee the highest level of security for our customers.

ISO 9001: Quality Management Systems

The ISO 9001 standard focuses on the vital area of quality management, which covers a range of important criteria to ensure that a company is offering the best possible quality of service to its customers. ISO 9001 is founded on key principles, which include maintaining a strong focus on customer satisfaction, being continuously motivated to deliver a quality service and the importance of continually striving for quality improvements.

The criteria for ISO 9001 accreditation are stringent. To earn this recognition, we had to demonstrate the strength of our Quality Management System, and how we ensure that it is maintained and regularly reviewed and improved. We also had to show that all our staff are fully committed and motivated to maintaining high standards of quality.

By gaining ISO 9001 accreditation, we have been able to demonstrate to a third-party organization that our Quality Management System is effective in ensuring that our service to you is of the highest quality, and that have procedures in place to ensure that we are continually working to bring you the best hosting platform we can.

Our focus on continuous improvement means that we can consistently meet our customer’s needs and expectations, as well as operating as a responsible company. At the heart of this standard is our determination to put our customers first and ensure that you are completely satisfied with the quality of the service we provide.

What does ISO accreditation mean for catalyst2 customers?

When you are looking for a web hosting provider, it can be difficult to know which is the best and most reliable. You need to know that any company you use will offer the highest standards of quality and information security.

Our commitment to these vital principles is demonstrated by our gaining ISO accreditation. By ensuring that we have systems in place to identify and reduce risk, we are able to offer reassurance to customers that their information security will be handled according to the highest international industry standards. And our commitment to creating and maintaining an environment of continual improvement guarantees that we can offer some of the highest levels of service in the industry.

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