Feedback
What do our current customers think?
We did our annual customer survey a little while ago and here is some of the feedback we received.
- No matter when I contact support, there's always a reply within minutes.
- I've used Catalyst2 for a number of years and the service has been outstanding.
- Brilliant service at a very reasonable cost.
- Have been a Catalyst customer for 8 years and have always been extremely impressed with the quailty of service and availabilty of support. I host several client's sites with Catalyst and your great value hosting packages are always my number one reccommendation to anyone in the market for a hosting provider whether they a a client of mine or not. All in all, an A++ service that I will continue to use again and again. Keep up the great work!

- None better
- Customer service & response to queries second to none.
- Response rate to my enquiries has always been super fast.
- Consistent good service such that I can recommend you to my clients without hesitation
- By far the best hosting company I have ever used.
- Unlike other hosting companies I have used I think you actually know your stuff !
- You guys are legends
) and we recommend you all the time. - Support (even for someone on the cheapest package like me) is fast, helpful and decisive.
- The team are quick to respond, friendly and approachable. They deal wth problems quickly and enable us to carry on working as usual. Nothing is ever too much trouble.
- Very good — I've had help whenever I needed it, and was always met with friendliness.
- Always fast, friendly and helpful service. Your patience with me is incredible!
- There service is great, one year they actually gave me more for my money without increasing the costs!
- Support are extremely friendly and helpful at all times of day!
- I think I've been with you guys for 6 years… I always tell everyone else about you.
- I've been with cat2 for several years and haven't moved because the service has been good.
- First class, I would recommend catalyst2 to anyone wanting hosting such a professional service
- Great service, fast response time to any problems, brilliant price per month.
- I've been with various hosting companies, none have been as responsive and reactive as much as Catalyst2. I was able to maintain several sites with ease utilising online tools or remote apps – wonderful.
- Quick replies from humans on problems and assistance.
- I've been with a number of hosting companies over the years, then found C2 and have stayed with them ever since. They offer the right products and the service / response times are excellent.
- Best experience I've had with a hosting company. I feel like you're on my side. I'm looking forward to continuing my relationship with you as my business grows.
- Recently moved across to Catalyst2 and the migration process was much easier then anticipated. Support staff were prompt and very helpful!
- If it hadn't be great I would've looked for another ISP but there's no need to ;o)
- From day one Catalyst has provided me with the very best in hosting!
- Superb! I have now moved all my hosting accounts to Catalyst2-they can't be beaten, and their customer service is second to none.
- Couldn't be happier with the overall experience from Catalyst2, great service all round.
- Over the last 6 years or so I have always encouraged my customers to take a Catalyst2 account
- In 5 years, never had an issues. top stuff.
- I have always had a good experience with Catalyst2 and their customer support is exceptional.
- The support is timely, the staff seem knowledgeable, we never have problems with the service itself, great stuff overall
- Can't fault support and services are very flexible
- Excellent support. Prompt and always with the right answers.
- Great support service, the best I've dealt with.
- Used Catalyst2 for years and WILL NOT go anywhere else for my services.
- A reasonably priced but most importantly reliable service.
- Brilliant, efficient & ultra professional service & customer service. Thank you.
- I find that the services and functionality that Catalyst2 offers are great for the price charged. That's why I have stayed with you for a few years now and recommended you to my colleagues.
- Does what it says on the tin. no problems.
- Really fast responses. Very affordable price and excellent service.
- I've been with Catalyst2 for quite a few years now and have ALWAYS been satisfied with the service. I realise that my personal hosting needs aren't that testing but I would have no hesitation in recommending Catalyst2 to others , as I have done on a number of occasions. This system just suits the way I work! Thank you.
- Fantastic. I have never had any problems and the support is fantastic.
- Never experienced any real problems with Catalyst2 in 5 years or so of hosting modestly-sized commercial websites and have been happy to recommend the company to others with similar requirements.
- Can't say enough good things. I've been with Catalyst2 for several years now and have never had a problem that wasn't fixed very quickly.
- Heres to another 10 years.